UPS Shipping:
After the required production time (2-4 weeks depending on the product), the item will be shipped FREE via UPS 2-Day Air. You will receive an email when your order is ready confirming shipment and providing a tracking number. Free Shipping is provided in the United States.
Additional Shipping Options (available at checkout):
- UPS Overnight Air: $45.00
Your item will arrive one business day after being shipped from The Facets Collection.
All deliveries must have a physical home or business address and will require an adult signature. Orders being shipped to Hawaii and Puerto Rico may require an additional day to ship. If two or more items are purchased in one order we will wait for the full order to process to ship together, unless customer service is contacted with an alternate request.
We do not deliver to P.O. Boxes. However, the package can be held for pick up at a UPS station in your area. Your signature and picture identification are required.
The Facets Collection insures and registers all items for their full value.
International Orders:
The Facets Collection ships to Canada for a flat rate of $40.00, and other selected countries including the U.K. for a flat rate of $95.00. All international orders are shipped via UPS International. **The customer/recipient is responsible for all customs duties and taxes, in addition to the shipping fee. All shipping fees are non-refundable.
Which Countries Do We Ship To?
The Facets Collection ships to a limited number of countries around the world and reserves the right to refuse international orders as per our discretion. We currently do not ship to the following countries: Indonesia, Russia, Nigeria and Turkey.
You may email [email protected] before purchasing to verify shipment to your country.